Mighty Terms of Use

Global SaaS terms for Mighty Studio, the Mighty browser extension, and related Services

Last Modified: August 18, 2026
Effective Date: August 18, 2026

These Terms of Use (the “Terms”) are entered into between you and Maestro LLC (“Maestro,” “Company,” “we,” “us,” or “our”). These Terms govern your access to and use of Mighty, including the Mighty Studio authoring environment, the Mighty browser extension, our websites and account portals, and any related content, functionality, support, software, applications, and services that we make available (collectively, the “Services”).

Please read these Terms carefully. By creating an account, clicking to accept these Terms, purchasing or starting a subscription or trial, or accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not access or use the Services.

If you access or use the Services on behalf of a company, educational institution, or other organization, “you” also means that organization, and you represent that you have authority to bind it to these Terms.

An order form, checkout page, subscription confirmation, statement of work, or similar document that we accept is an “Order.” If an Order conflicts with these Terms, the Order controls only for the specific commercial terms it addresses. If our Data Processing Agreement conflicts with these Terms regarding the processing of personal data, the Data Processing Agreement controls.

1. Eligibility and Authority

You may create an account, purchase a subscription, or directly use the authoring Services only if you are at least 18 years old and have reached the age of legal majority where you live, whichever is higher, and you have the legal capacity to enter into these Terms.

The Services are not directed to individuals under 18. You may not permit an individual under 18 to create an account or directly use the authoring Services through your account.

If you use the Services for an organization, you represent and warrant that you are authorized to do so and that the organization is responsible for your use and the use of anyone it authorizes. A learner or viewer who only accesses content that a customer created and distributed outside the Services is not automatically an account user under these Terms.

2. The Services and Your License

Subject to these Terms, any applicable Order, and payment of applicable fees, Maestro grants you a limited, non-exclusive, non-transferable, non-sublicensable right during the applicable subscription or access period to access and use the Services for your internal, professional, educational, or commercial content-creation purposes.

You may use the Services to create, manage, export, publish, and commercially use your own learning content and other materials (“Customer Content”), subject to these Terms and any applicable third-party rights. You may not resell, sublicense, white-label, or otherwise commercialize access to the Services themselves unless Maestro expressly agrees in writing.

Different features may be available under different plans, trials, regions, devices, or integrations. Documentation, feature descriptions, and usage limits that we make available are part of the applicable Service specifications.

3. Accounts and Account Security

You must provide accurate, current, and complete account and billing information and keep it updated. You are responsible for:

Maintaining the confidentiality of your login credentials.
Using reasonable security measures for your account and devices.
All activity occurring through your account, except to the extent caused by Maestro’s breach of these Terms or applicable law.
Promptly notifying us at legal@maestrolearning.com if you suspect unauthorized access, compromised credentials, or another security incident involving your account.

Accounts are personal to the registered user unless your plan expressly supports multiple authorized users. You may not share credentials or allow more users to access the Services than your plan permits.

If an organization administers your account, its authorized administrators may manage your access, view account information, control Customer Content, and take other actions described in the organization’s agreement with Maestro. Questions about an organization-managed account should first be directed to that organization.

4. Free Services, Trials, Subscriptions, and Payment

4.1 Free Services and Trials

We may offer free features or trials. Unless we state otherwise, free and trial access may be changed or discontinued at any time. Before a trial converts to a paid subscription, we will disclose the price, billing frequency, and whether the subscription renews automatically. Where required by law, we will obtain any additional consent required before charging you.

4.2 Fees and Billing

You agree to pay the fees, taxes, and other charges disclosed in your Order or at checkout. Unless otherwise stated, fees are quoted and payable in U.S. dollars. You authorize Maestro and its payment processors to charge your selected payment method for amounts due.

Fees do not include taxes unless expressly stated. You are responsible for applicable sales, use, value-added, withholding, or similar taxes, except taxes based on Maestro’s net income. If you are legally required to withhold tax, you must provide appropriate documentation and cooperate with reasonable tax-compliance requests.

4.3 Renewal and Price Changes

If your Order states that a subscription renews automatically, it will renew for the disclosed renewal period unless canceled before the renewal date. We will provide any renewal reminder required by applicable law.

We may change subscription prices for a future renewal period by giving reasonable advance notice. A price change will not apply during a prepaid subscription period unless your Order expressly permits it or the change is required by law.

4.4 Cancellation and Refunds

You may cancel a subscription using the cancellation method provided in your account or by contacting the support channel identified in your Order. Unless your Order or applicable law states otherwise, cancellation takes effect at the end of the current paid period, and fees already paid are non-refundable.

Nothing in this section limits a cancellation, cooling-off, refund, or other right that cannot lawfully be excluded. If you are a Consumer, as defined in Section 21, legally required information about cancellation rights will be provided at or before checkout.

5. Changes to These Terms

We may update these Terms to reflect changes to the Services, our business, applicable law, security requirements, or industry practices.

If a change is material, we will provide reasonable advance notice, ordinarily at least 30 days, by email, an in-product notice, or a prominent notice on the Services. We may make a material change effective sooner when reasonably necessary to address an urgent legal, regulatory, fraud, abuse, or security issue.

Changes apply prospectively from their stated effective date. Changes to dispute-resolution provisions will not apply to a dispute of which the parties had actual notice before the change became effective.

If you do not agree to updated Terms, you must stop using the Services and cancel any affected subscription before the updated Terms become effective. Your continued use after the effective date constitutes acceptance to the extent permitted by applicable law. Any mandatory rights concerning contract changes remain unaffected.

6. Changes to and Availability of the Services

We may improve, update, modify, or discontinue features of the Services. We will make reasonable efforts to give advance notice if a change materially reduces the core functionality of a paid Service during a prepaid subscription period.

The Services may occasionally be unavailable because of maintenance, upgrades, emergencies, third-party failures, or events outside our reasonable control. We do not guarantee uninterrupted availability, but we will use commercially reasonable efforts to operate the Services in accordance with any commitments expressly included in your Order.

If Maestro permanently discontinues a paid Service during a prepaid period for reasons other than your breach, we will provide a reasonable transition, replacement, or prorated refund for the unused portion of that period, unless your Order provides a more favorable remedy.

7. Customer Data and Customer Content

“Customer Data” means information, data, files, prompts, instructions, code, configurations, and other content that you or your authorized users submit to or transmit through the Services. Customer Data includes Customer Content but does not include Aggregated Statistics.

As between you and Maestro, you retain all right, title, and interest in Customer Data. You grant Maestro and its service providers a non-exclusive, worldwide, royalty-free license to host, copy, transmit, display, modify, and otherwise process Customer Data only as reasonably necessary to:

Provide, maintain, secure, and support the Services.
Carry out your instructions and enable requested features and integrations.
Prevent or address fraud, abuse, security, or technical problems.
Comply with applicable law and valid legal process.
Exercise our rights and perform our obligations under these Terms and any applicable Order or Data Processing Agreement.

You represent and warrant that you have all rights, permissions, notices, and lawful bases needed for Maestro to process Customer Data as described in these Terms.

“Aggregated Statistics” means information derived from use of the Services that has been aggregated and de-identified so that it does not identify you, an authorized user, or another individual. Maestro may use Aggregated Statistics to operate, analyze, secure, and improve the Services and for other lawful business purposes. Maestro will not attempt to re-identify Aggregated Statistics except to test the effectiveness of de-identification safeguards or as permitted by law.

You are responsible for keeping independent copies of Customer Content that you need. Any export, retention, or deletion commitments in an applicable Order or Data Processing Agreement control over this paragraph.

8. Content Standards and Your Responsibilities

You are responsible for Customer Data, Customer Content, and any content you publish, distribute, or make available using the Services. You must not submit, create, or distribute content through the Services that:

Violates applicable law or another person’s rights, including intellectual property, privacy, publicity, confidentiality, or contractual rights.
Exploits or harms minors or facilitates child sexual abuse or exploitation.
Is fraudulent, unlawfully deceptive, defamatory, threatening, harassing, or unlawfully discriminatory.
Contains malware, destructive code, or instructions intended to compromise systems or data.
Includes personal data that you do not have a lawful right to collect, use, or disclose.
Falsely states or implies endorsement, affiliation, certification, or approval by Maestro or another person.

You are responsible for the accuracy, accessibility, legality, and suitability of Customer Content and for providing any notices, policies, permissions, or accommodations required for your learners, employees, clients, or other audiences.

We may remove or restrict access to Customer Data or Customer Content when reasonably necessary to comply with law, respond to a valid rights complaint, address a security risk, or enforce these Terms. Where legally and reasonably permitted, we will notify you and provide an opportunity to respond.

9. Acceptable Use

You may use the Services only for lawful purposes and in accordance with these Terms. You must not, and must not assist another person to:

Access or use the Services in violation of law, export controls, trade sanctions, or another person’s rights.
Gain or attempt to gain unauthorized access to the Services, accounts, systems, networks, or data.
Bypass, disable, defeat, or interfere with security, authentication, access controls, usage limits, or technical restrictions.
Introduce malware or use the Services to conduct phishing, denial-of-service attacks, credential theft, or other harmful activity.
Probe, scan, or test the vulnerability of the Services without our prior written authorization.
Reverse engineer, decompile, disassemble, or attempt to derive source code, models, algorithms, or underlying components of the Services, except to the limited extent that applicable law expressly permits and does not allow that right to be waived.
Use automated means to scrape, copy, monitor, or extract data or materials from the Services, except through an interface or method that Maestro expressly authorizes.
Overload, disrupt, damage, or impair the Services or another user’s use of them.
Impersonate another person or misrepresent your identity, authority, or affiliation.
Share, transfer, rent, lease, sell, or sublicense account access except as expressly permitted by your plan or a written agreement with Maestro.
Use the Services to create a competing service by copying protected elements of the Services or by accessing the Services in violation of these Terms.
Remove or obscure proprietary notices contained in the Services.

Reasonable use of the Services to evaluate interoperability, accessibility, security, or legal compliance remains subject to these Terms and applicable law.

10. AI-Assisted and Automated Features

Certain Services may include or interoperate with artificial-intelligence or automated features. Inputs you submit and outputs generated for you through those features are Customer Data, subject to these Terms, the Privacy Policy, the Data Processing Agreement where applicable, and any additional notice presented with the feature.

AI-generated or automated output may be inaccurate, incomplete, offensive, or similar to output provided to other users. You are responsible for reviewing output before relying on, publishing, or distributing it and for determining whether it is appropriate for your intended use. Do not use output as a substitute for professional legal, medical, financial, safety, or other expert advice.

As between you and Maestro, Maestro does not claim ownership of output generated for you. We do not represent that output is unique, eligible for intellectual-property protection, or free from third-party rights.

Do not submit confidential, regulated, or sensitive information to an AI-assisted feature unless your Order, the feature documentation, and your applicable policies expressly permit it.

11. Maestro Intellectual Property

The Services, including their software, source and object code, interfaces, designs, text, graphics, audio, video, templates, documentation, workflows, and other materials supplied by Maestro (“Service Materials”), are owned by Maestro or its licensors and are protected by intellectual-property and other laws.

Except for the limited right to use the Services granted in Section 2, no right, title, or interest in the Services or Service Materials is transferred to you. Maestro and its licensors reserve all rights not expressly granted.

Your ownership of Customer Content does not include Service Materials embedded in or used to produce that content. Maestro grants you a perpetual, worldwide, non-exclusive license to use Service Materials that are lawfully incorporated into an exported or published item created through the Services, solely as part of that item and subject to any third-party license disclosed to you.

The Maestro and Mighty names, logos, and related marks are trademarks of Maestro or its licensors. You may not use them in a manner that suggests sponsorship, affiliation, or endorsement without prior written permission.

12. Feedback

If you provide suggestions, ideas, enhancement requests, or other feedback about the Services, you grant Maestro a worldwide, perpetual, irrevocable, royalty-free right to use and incorporate that feedback without restriction or obligation to you. This section does not transfer ownership of Customer Data or confidential information identified as such.

13. Third-Party Services and Integrations

The Services may interoperate with or link to third-party products, platforms, websites, content, models, or services (“Third-Party Services”). Your use of a Third-Party Service is governed by its own terms and privacy practices. You are responsible for maintaining any required third-party accounts and permissions.

If you authorize an integration, you instruct Maestro to exchange Customer Data with the applicable Third-Party Service as needed to provide the integration. Maestro is not responsible for a Third-Party Service’s operation, security, availability, content, or handling of data after the data is transmitted to that service.

References to third-party products do not imply affiliation, sponsorship, or endorsement. Mighty is built by Maestro and is not affiliated with Articulate. Articulate® and Rise 360™ are trademarks of Articulate Global, LLC.

14. Privacy and Data Processing

Our Privacy Policy explains how Maestro collects, uses, and shares personal information in connection with the Services.

Where Maestro processes personal data on your behalf as a processor or service provider, the Data Processing Agreement applies and is incorporated into these Terms. Our current subprocessors are identified on the Subprocessors page.

You are responsible for determining whether the Services are appropriate for the personal data you submit and for satisfying your obligations as a controller, business, employer, educational institution, or other responsible party. You must not submit protected health information, payment-card data, government identification numbers, special-category data, or other highly sensitive or regulated information unless your Order and applicable documentation expressly authorize that use.

15. Copyright Complaints

If you believe content available through the Services infringes your copyright, send a notice to legal@maestrolearning.com that includes:

Identification of the copyrighted work claimed to have been infringed.
Identification and location of the allegedly infringing material.
Your name and contact information.
A statement that you have a good-faith belief the use is not authorized by the rights owner, its agent, or applicable law.
A statement, made under penalty of perjury, that the notice is accurate and that you are the rights owner or authorized to act for the owner.
Your physical or electronic signature.

We may remove or disable access to material in response to a valid notice and may terminate accounts of repeat infringers where appropriate.

16. International Availability and Trade Compliance

The Services are offered to users in countries where Maestro makes them available, subject to applicable laws, regulations, export controls, and trade sanctions. We do not represent that the Services are available, lawful, or appropriate in every jurisdiction, and we may restrict availability where required by law or for legitimate security, technical, or operational reasons.

You are responsible for complying with laws applicable to your access to and use of the Services. You may not access, export, re-export, transfer, or use the Services where prohibited by applicable export-control or sanctions laws, or if you are a person or entity with whom Maestro is prohibited from doing business.

The fact that Maestro is based in Michigan, United States, does not limit the Services to U.S. residents.

17. Suspension and Termination

You may stop using the Services at any time. Cancellation of a paid subscription is governed by Section 4 and your Order.

We may suspend or restrict access when reasonably necessary to:

Address a security risk or suspected unauthorized access.
Prevent harm to the Services, Maestro, another user, or a third party.
Comply with law or valid legal process.
Address non-payment.
Investigate or stop a material or repeated violation of these Terms.

Where reasonably practicable and legally permitted, we will notify you of a suspension and give you an opportunity to cure the issue. We may act immediately when delay could create material harm, legal exposure, or a security risk.

Either party may terminate a paid Order for the other party’s material breach if the breach is not cured within 30 days after written notice, unless the breach cannot reasonably be cured. Maestro may terminate immediately for unlawful use, fraud, deliberate security violations, or conduct creating material risk to the Services or others.

If Maestro terminates a paid Order for convenience, or you terminate because of Maestro’s uncured material breach, we will refund prepaid fees covering the unused period after termination. No refund is due when Maestro terminates because of your breach, except as required by law.

When these Terms or an Order end:

Your right to use the affected Services ends.
Amounts accrued before termination remain due.
You must stop using Service Materials except as permitted for lawfully exported or published Customer Content.
Customer Data will be handled according to the Privacy Policy, Data Processing Agreement, Order, and applicable law.

Sections that by their nature should survive termination will survive, including provisions concerning ownership, payment obligations, data processing, disclaimers, liability, indemnification, disputes, and miscellaneous terms.

18. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND SERVICE MATERIALS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” MAESTRO DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

MAESTRO DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, COMPLETELY SECURE, OR COMPATIBLE WITH EVERY THIRD-PARTY PRODUCT, OR THAT CONTENT OR OUTPUT WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR YOUR PURPOSE.

You are responsible for maintaining appropriate security controls, backups, and procedures for verifying outputs and restoring lost data. We do not guarantee that files available through the internet or the Services will be free from harmful code.

Nothing in these Terms excludes or limits a warranty, guarantee, condition, or other right that cannot lawfully be excluded or limited. If applicable law provides mandatory warranties or remedies, those provisions apply to the extent required.

19. Limitation of Liability

19.1 Business Users

If you use the Services mainly for your trade, business, craft, profession, employment, or organization, then, to the fullest extent permitted by law:

Maestro and its affiliates, licensors, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for loss of profits, revenue, business opportunity, goodwill, anticipated savings, or data, even if advised that such loss was possible.
Maestro’s total aggregate liability arising out of or relating to the Services, these Terms, and all Orders will not exceed the greater of (a) the fees you paid or were required to pay for the affected Services during the 12 months before the event giving rise to liability or (b) US $100.

19.2 Consumers

If you are a Consumer, Maestro is responsible for loss or damage that is a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill, subject to any limitations permitted by the mandatory law applicable to you. Maestro is not responsible for business losses suffered by a Consumer or for loss or damage that was not reasonably foreseeable.

19.3 Non-Excludable Liability

Nothing in these Terms excludes or limits liability for fraud or fraudulent misrepresentation, death or personal injury caused by negligence where that liability cannot be limited, willful misconduct, or any other liability that applicable law does not permit to be excluded or limited.

Each limitation applies to the maximum extent permitted by law and regardless of the form of action.

20. Indemnification by Business Users

If you are a Business User, you will defend, indemnify, and hold harmless Maestro, its affiliates, and their respective officers, directors, employees, contractors, licensors, service providers, successors, and assigns from third-party claims, damages, judgments, losses, costs, and reasonable legal fees arising from:

Customer Data or Customer Content.
Your material violation of these Terms or applicable law.
Your infringement or misappropriation of another person’s rights.
Your products, services, learning content, or dealings with your learners, clients, employees, or other audiences.

Maestro will promptly notify you of a covered claim, provide reasonable cooperation at your expense, and allow you to control the defense and settlement. You may not settle a claim in a way that admits fault by Maestro or imposes non-monetary obligations on Maestro without our written consent.

This section does not apply to a Consumer except to the extent a comparable obligation is valid under mandatory applicable law.

21. Mandatory Consumer Rights

A “Consumer” is an individual who uses the Services wholly or mainly for personal purposes outside that individual’s trade, business, craft, or profession. A “Business User” is anyone who is not a Consumer.

Nothing in these Terms limits or excludes a statutory consumer right or remedy that cannot lawfully be limited or excluded. If you are a Consumer:

You retain the benefit of mandatory consumer-protection laws that apply in the country where you habitually reside.
Any cancellation, conformity, refund, warranty, digital-content, or service-quality right required by applicable law remains available to you.
A provision of these Terms applies only to the extent it is transparent, fair, and enforceable under the law applicable to you.

If a mandatory consumer-law disclosure conflicts with these Terms, the mandatory disclosure controls for the relevant transaction.

22. Governing Law and Disputes

22.1 Informal Resolution

Before filing a formal claim, each party will make a good-faith effort to resolve the dispute. A notice of dispute must describe the issue and requested resolution and be sent to legal@maestrolearning.com. The parties will allow at least 30 days for informal discussions unless urgent relief is reasonably necessary.

22.2 Business Users

For Business Users, these Terms and any dispute or non-contractual claim arising from them or the Services are governed by Michigan law, without regard to conflict-of-law rules. The state and federal courts located in Kalamazoo County, Michigan have exclusive jurisdiction, and each party consents to those courts and waives objections to venue.

To the fullest extent permitted by law, a Business User must bring any claim arising from these Terms or the Services within one year after the claim accrued. This shortened period does not apply where applicable law prohibits it.

22.3 Consumers

For Consumers, Michigan law applies only to the extent that applying it does not deprive you of mandatory protections provided by the law of the country where you habitually reside. You may bring a claim in any court that has jurisdiction under applicable consumer law. Nothing in these Terms requires a Consumer to resolve a dispute exclusively in Michigan or through mandatory arbitration where such a requirement would be invalid or unfair.

22.4 Optional Alternative Dispute Resolution

After a dispute arises, the parties may mutually agree in writing to mediation, arbitration, or another form of alternative dispute resolution. Neither party is required by these Terms to accept such a process.

Nothing in this section prevents either party from seeking urgent injunctive or equitable relief to protect intellectual property, confidential information, account security, or the integrity of the Services.

23. General Terms

23.1 Notices

Maestro may send operational or legal notices to the email address associated with your account, through the Services, or by posting a prominent notice on the relevant website. Notices to Maestro under these Terms must be sent to legal@maestrolearning.com. A notice is effective when received, except that an email is effective when sent unless the sender receives a delivery-failure notice.

23.2 Assignment

You may not assign or transfer these Terms or an Order without Maestro’s prior written consent, except that a Business User may assign all of its rights and obligations in connection with a merger, reorganization, or sale of substantially all relevant assets if the assignee agrees in writing to be bound.

Maestro may assign these Terms in connection with a merger, reorganization, financing, corporate restructuring, or sale of all or part of its business. An assignment will not reduce any mandatory rights of a Consumer.

23.3 Force Majeure

Neither party is liable for delay or failure caused by events beyond its reasonable control, including natural disasters, war, terrorism, civil unrest, labor disputes, internet or utility failures, governmental action, epidemics, or third-party infrastructure failures. This section does not excuse payment obligations already due and does not limit mandatory consumer rights.

23.4 No Waiver

A failure or delay in enforcing a provision is not a waiver. A waiver must be in writing and applies only to the specific circumstance stated.

23.5 Severability

If a provision is found invalid, illegal, or unenforceable, it will be enforced to the maximum extent permitted or modified to reflect its purpose as closely as permitted. The remaining provisions remain in effect.

23.6 Relationship

The parties are independent contractors. These Terms do not create a partnership, joint venture, fiduciary, franchise, agency, or employment relationship. Neither party may bind the other except as expressly stated.

23.7 Entire Agreement and Order of Precedence

These Terms, each applicable Order, the Data Processing Agreement where applicable, and any other terms expressly incorporated by reference form the entire agreement concerning the Services and replace prior or contemporaneous agreements on the same subject.

If documents conflict, the following order applies unless an Order expressly states otherwise: (1) the Data Processing Agreement for personal-data processing issues; (2) the Order for its specific commercial terms; (3) these Terms; and (4) documentation and policies incorporated by reference.

23.8 No Third-Party Beneficiaries

Except as expressly stated, these Terms do not give enforcement rights to any third party.

23.9 Headings and Interpretation

Headings are for convenience only. “Including” means “including without limitation.” Singular terms include the plural and vice versa where the context requires. Electronic records and signatures have the same effect as paper records and signatures to the extent permitted by law.

24. Contact Information

The Services are operated by:
Maestro LLC
261 E Kalamazoo Ave, Suite 401
Kalamazoo, Michigan 49007
United States

Legal notices, copyright inquiries, and questions about these Terms should be sent to legal@maestrolearning.com.